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RIMS

Remote Infrastructure Management (RIM)

Our RIM services offer many benefits over traditional infrastructure management solutions including process improvements, enhanced productivity and efficiency, more flexible options, and reduction in operational costs. Our infrastructure services help businesses flexibly design, run, and manage their IT operations allowing for better integration at optimum costs.

Remote Infrastructure Management

RIM Services include Infrastructure Assessment, Disaster Recovery/Planning, Testing, OS Administration (AIX, Solaris, HP-UX, RHEL, SUSE, and Windows), VMWare Virtualization and Administration, System Monitoring, Patch Deployment, User and Asset Management, DNS Management, DHCP and Exchange, and Backup and Restore.

Oracle DBA Support

Our Oracle DBA team offers both Core Oracle and Oracle Apps DBA support. Services include Daily Database Health Checks, Dashboards/Alerts, Regular Housekeeping, Backups and Archive Logs with Monitoring, Root Cause Analyses and Mitigation/ Prevention Implementation, Oracle Support Coordination for Service Requests/ Technical Assistance Requests, WiseDesk Maintenance Support, and Project Management Activities. We offer flexible support models such as On-Demand, 24/7, or Daytime.

Oracle DBA Support

Development Activities include Cloning of Database from PROD to DEV/TEST/UAT, Periodic Service Updates (PSU) Patches, and Automation Scripting for Cloning, DB Installation and Upgrades, Non-RAC to RAC, Non-ASM to ASM, DB Migrations, DB Amalgamations, etc.

Database Installation and Deployment Activities include Capacity Planning, Processors, RAM, SWAP, Backup and Disaster Recovery Strategy, Snapshot, Active-Standby Replication, Manual (Hot and Cold), Unix and Windows Environment, Storage Environments, and more.

WebLogic Administration

We offer a complete range of Oracle Fusion Middleware/WebLogic Administration and Support services, both on-prem and remotely. These services include a full range of “hands-free” remote management support and administration for your middleware platform. We maximize the uptime of your platform allowing you to reach peak operational efficiency while you focus on building your business and competitive advantage. Whether you need a specific platform, 24/7 support, or to augment your in-house staff, our team can tailor a solution to fit your needs.

WebLogic Administration

Administration and Support Activities include Installation and Configuration, Deployment and Tuning, Server Migration, Sizing and Capacity Planning, Periodic Database Health Checks, High Availability Solutions, SOA Platform Administration, SOA Admin-As-A-Service, Multi-Domain Support, Pre-Built Framework, Monitoring, Ticket-Based Support, etc.

BASIS Admin and Support

Our BASIS support team helps our clients achieve tangible business benefits.

BASIS Admin and Support

Wise Men’s SAP BASIS support practice is organized into the following services: SAP Product and Service Support, Transport Management, SAP Architecture Management, SAP Implementation and Support Operations, SAP Application Infrastructure Services, SAP Database Management, SAP Security – GRC and SOD, Managed Server and Storage-Component Lifecycle, Data Backup and Restore Management, Managed Storage-Service Availability and Management, and Storage Operations.

AIX/Linux Administration

AIX/Linux System Administration services include system and operating software configuration, monitoring, and management, patching and troubleshooting.

AIX/Linux Administration

Wise Men AIX /LINUX administrator resources are skillful and efficient at problem determination, networking, storage, and device management. We are adept at managing enterprise servers that come with robust set of security options such as Kerberos V5 network authentication and dynamic secure tunnel authentication.  We ensure enhanced standards, processes, and resolutions within stipulated SLAs. We offer centralized support for System Administration with 24×7 monitoring and Management.

Windows Administration

At Wise Men, we provide the Windows Server Management services 24×7.

Windows Administration

It includes Windows Server Administration, Upgrades, Active Directory, Group Policy, Monitoring & Management, Managing DNS and DHCP Servers, User Management, Vendor Management & Hardware Management. We also support Deployment and Decommission of Environments as well as Remote Desktop Support. We provide diverse range of solutions right from server security to user management efficiently and seamlessly.

Infra Managed & Support

Wise Men Managed IT infrastructure consulting team delivers a full spectrum of enterprise IT Managed infrastructure services to keep your IT infrastructure reliable with on-going administration, 24×7 monitoring, and defined SLAs. Whether your IT infrastructure is cloud-based, hybrid, or on-premises, we can plan, execute, and manage changes in your IT environment and ensure uninterrupted flow for your business operations.

Infra Managed & Support

Right from planning the arrangement of your workloads and migrating to the cloud to manage and optimize your IT infrastructure, Wise Men can help your organization drive optimal performance.

Our core focus is ensuring agility and stability in your enterprise environment and to minimize service disruptions.

  • Windows server Management
  • Unix & Linux Server Management
  • Virtualization platform Support (VMWare, Hyper-V & Citrix)
  • Cloud platform Support (Azure, AWS & GCP)
  • Patch Management (SCCM)
  • MS SQL Database Administration

SOA Administration

Service Oriented Architecture (SOA) empowers companies to change applications to suit future business requirements. SOA encompasses an enterprise-scale business transformation program with the goal to build a Self-Optimizing Enterprise with superior ability to sense and respond to market challenges and opportunities.

SOA Administration

Wise Men Consultants helps organizations achieve better Business-IT alignment with clearly defined accountability. Our SOA solutions enable our clients to unleash their vital business assets within, and beyond, the enterprise boundaries with true interoperability – independent of platforms, languages, and protocols.

Wise Men provides the following SOA support services: 24/7 Worldwide Operational Support, Monitoring and Management of Servers, Software Installations and Updates. We meet and beat our SLAs with guaranteed accuracy.

Offerings

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