IT Services & Support
From troubleshooting to innovation, we’ve got your IT support covered
Your business never sleeps, neither do we
At RTS, we understand the critical role that reliable and efficient IT services play in the success of your business. Our comprehensive IT Operations support services ensure that your IT systems are running smoothly and your focus is on your core business operations.
Our team is highly skilled and experienced in IT Operations and are available to provide 24/7 production support, minimizing downtime and ensuring that business operations are not impacted. We offer proactive IT system health checks and 24/7 monitoring for both critical and non-critical applications, ensuring that IT services are performing at their peak. RTS offers expert application development and support services to help you achieve your business goals.
Simplifying technology for you, one ticket at a time
As a leading provider of implementation and support services for Enterprise IT Service Desk, we understand the crucial role that IT plays in the digitalization of business processes. Our services are designed to align with Continuous Delivery, IT Governance, and Digital Strategy, and we have a proven track record of delivering cost-effective and leading-edge solutions that integrate with existing technology, making RTS a reliable, experienced and cost-effective partner for enterprises.
We’re not just IT support, we’re your technology partner
RTS can improve your organization’s IT implementation processes and profitability. Our Enterprise Architecture (EA) framework is designed to streamline IT implementation processes, reduce costs, and align business and IT functions. With many years of experience in successful implementation of Oracle’s Service-Oriented Architecture (SOA) Suite and Oracle Fusion Applications, we help our clients respond faster to business requirements and reduce costs. We guarantee quality service and consistent and efficient support to maintain Service Delivery with minimal downtime of Enterprise Critical Systems. Our enhanced customer experience helps businesses stay competitive in today’s fast-paced market. With RTS, you can have peace of mind knowing that your IT systems are in safe hands.