Requirements:

• 3-5 years of demonstrated experience working with Microsoft Systems Center Configuration Manager SCCM
• Preferred knowledge of PC hardware and BIOS/UEFI configuration for the 3 primary vendors (Lenovo, Dell, and HP)
• Strong experience in Operating System Deployment
• Extensive experience in troubleshooting desktop OS and PC Hardware issues
• Strong understanding and experience of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client maintenance, troubleshooting, and reporting
• Experience with Windows desktop and server operating system platform administration, configuration, and support
• Proficiency in scripting languages and utilizing PowerShell, VBScript to automate processes and activities
• Experience with monitoring of ticketing systems, prioritizing problems, supporting projects, and supporting enterprise-level infrastructure
• Moderate understanding of network infrastructure, desktop virtualization, and IT security
• Ability to diagnose and resolve IT issues with minimal supervision and assist members with any IT-related issues as needed
• Ability to work independently and as part of a team
• Ability to create and maintain thorough in-house documentation