Requirements:

• Extensive troubleshooting experience with large enterprises
• Strong written and verbal communication skills. The ability to clearly articulate complex issues
• Customer interfacing capabilities
• Extensive experience with Cisco routers, switches, firewall and wireless hardware
• Extensive experience with Solarwinds Network Management suite of applications
• Experience with Riverbed WAN optimization appliance, Cascade and NetProfiler
• Experience with Gigamon, Wireshark and packet level analysis and application performance root cause analysis
• Experience using Splunk to help with troubleshooting
• Experience troubleshooting EIGRP, BGP, Firewalls, IPSEC/SSL VPNs, Spanning tree and network security
• Experienced with software defined networking
• High level of experience with Cisco ISE/NAC
• Working knowledge of SNMP, Netflow, IP SLA and other management protocols
• Working knowledge of Cisco Collaboration products
• Experience working in Oil and Gas Industry – specifically with field support technicians
• CCNP certification a plus