Requirements:

1. Education and Certifications: A Bachelor’s Degree in Computer Science is preferred, or a related field is preferred; equivalent combination of education, training and experience will be considered
2. Experience: Minimum of 5 – 7 years of IT experience
3. Skills:
   • Excellent customer service and communication skills
   • Desire to learn new skills. High degree of motivation
   • Strong problem-solving skills
   • Ability to work in a high-pressure environment
   • Ability to work outside of normal workdays and standard office hours

Responsibilities and Essential Duties:

• Setup and maintain new and existing computer hardware and software, printers, and copiers
• Supports local server room, server equipment and network equipment
• Provide computer and software problem solving and training for end-users
• Provide and maintain documentation on IT systems, network diagrams and configurations
• Provide ticket resolution and implement changes to the environment using the IT Change Control Process
• Deploy and support Cisco VOIP phones and mobile devices
• Support Genetec security ACS and CCTV equipment
• Manage and maintain user accounts in Active Directory
• Deploy network switches to support client network connectivity at site
• Manage and deploy two-way radio communications systems
• Setup, maintain and troubleshoot audio visual and conferencing systems

Please send the updated resume to nirmala.nagarjuna@wisemen.com or reach on 281-978-2777 or please refer to any of your friends/colleagues.