RIM

Leveraging remote Infrastructure Management (RIM) services of Wise Men can add value to organization’s IT systems, reduce costs, increase efficiencies and improve service availability.

 

Our RIM solutions are capable of handling and advising on the impact of digitalization, mobility, cloud, security and analytics through our well-developed practices and strong experience. Decreasing IT spending is the key to competitiveness and Remote Infrastructure Management (RIM) considerably helps clients lessen their IT expenditure and gain faster, more flexible services.

 

Wise Men’s RIM services offer many benefits over traditional infrastructure management solutions, including:

  • Process improvements
  • Enhanced productivity and efficiency
  • Faster, more flexible services
  • Lower risk of IT failure
  • A 30% reduction in operational costs with low up-front investment
  • High security requirements in RIM compared to ADM and most BPO processes
  • Increased leverage of tools for RIM and contractual governance

 

Our infrastructure services help enterprises design, build, run and manage their IT infrastructure services in an agile manner that allows for better integration with the existing processes and operations at optimum costs. Wise Men’s expert team handles the routine tasks related with hardware and software infrastructure such as security checks and software updates with panache. These services are remotely provided from Wise Men’s secure environment.

 

Wise Men’s Remote Infrastructure Management services include:

  • Infrastructure Assessment
  • Disaster Recovery- Assessment, Strategy, Implementation and Testing
  • OS Administration (AIX, Solaris, HP-UX, RHEL, SUSE, Windows)
  • VMWare Virtualization & Administration
  • System Monitoring
  • Patch Deployment
  • User & Asset Management
  • Active Directory
  • Managing DNS, DHCP and Exchange
  • Vendor Management
  • Backup & Restore

 

Our Flexible Support model:

  • On-demand support
  • Day-time support
  • 24 x 7 support