The role of CIO is changing and so is the traditional operating style of IT department. Primary reason behind this shift is, power moving into the hands of end users including employees. With security issues increasing, adapting to the latest technology trends in mobile, cloud and BYOD has emerged as a major challenge for the CIO while determining the best for organization and its customers.
The CIO job itself continues to undergo a transformation that is pushing business-technology leaders closer to customer demands, experiences and engagements; to revenue generation, enhancement, and optimization;
1) Collaboration: The rise of Microsoft SharePoint and other collaboration tools has equipped the CIO to have collaboration between all the departments to increase the efficiency of the organization. The major challenge after implementing these tools is making people leverage them and make realize the value these tools provide.
2) Cloud: During the Oracle OpenWorld this year, there was lot of push from Oracle for their Cloud based solutions. The real question for a CIO is, “Are they ready to move out of the conventional setup?” The major hindrance in moving to cloud for a CIO is Data Security and Compliance. Some of the popular cloud based solutions are CRM and email. How does it help a CIO? Apart from saving dollars, it also gives them ability to scale up and down quickly.
Infrastructure As A Service is slowly gaining popularity amongst CIOs and they do see a lot of saving there. Instead of moving to public cloud, CIOs of US Corporations are looking to build the Hybrid cloud. Hybrid cloud gives them the flexibility of cloud architecture while keeping their critical data safe in their firewalls.
One of the major task for a CIO is to reduce cost by leveraging the best technology available for their enterprise. To achieve this, they will have to opt for the cloud solutions. When? Sooner the better.
3) Legacy Systems: Major chunk of the IT budget is spent on integration and maintenance of the legacy systems. Today CIOs cannot afford to spend 70-80% of their budget in just managing and supporting their existing systems. They must shift their focus to into new IT projects and programs that will help them open new market for the organization. CIOs need to come up with detailed plans to make it happen.
4) Speed: Most of the times IT becomes the bottle neck for new initiatives. Major challenge here is: IT cannot implement fast enough to meet their business goals. IT landscapes of most innovative organizations is changing at the lightning speed. To take advantage or at least become competitive, CIOs need a way to implement new technologies and platforms in the least amount of time without losing out to competition. To achieve this objective a CIO needs to have an execution plan ready.
5) Skilled Resources: An ever changing landscape, has created another major challenge for a CIO. Finding the right skill set is becoming tougher every day. To overcome the challenge, most of the CIOs rely on staffing vendors to find the resource. Today CIOs need to come up with a program to enhance skills for their team to get them ready for the new technology and trends.
6) Go Digital: According to survey conducted by Gartner, 51% of the CIOs are concerned that the digital torrent is coming faster than they can cope and 42% don’t feel they have right skills and capabilities in place to face this future. IT needs to spend time in understanding the new trends, ideating around it to come up with a plan to move the new era of digitalization.